JPG, JPEG, PNG, TIF, TIFF, EPS, Illustrator, Publisher, DOCX, DOC
200 MB. If your file is larger than 200 MB, please contact Customer Service for assistance.
We require artworks to be in CMYK color space and have a minimum resolution of 300dpi. A 0.125" bleed from each side of artwork is required for most products. We will convert files submitted in RGB color space to CMYK before printing and minor color shifts may occur.
Yes. Please visit our File Setup Templates page to download templates for your preffered design software.
A PDF proof is a document we prepare upon your request, so you can check details like trim lines, folding lines and colors before we begin printing your order.
If you request for a PDF proof, it will be ready within 12 hours after you place your order. You will receive an email notification once your proof is ready. You will need to go to your account to review and approve your proof so we can continue processing your order. On rare occasions, we find issues in your files that require further input from you. In such cases, our experts will contact you within 24 business hours to work with you on a resolution.
Possibly. Proofs approved before 5PM PST will go into the printing queue that day. Proofs approved after 5PM PST will go into the printing queue the following day.
If you notice any issues in your PDF proof, you can reject it and request a new one with additonal comments or instructions, or you can submit a new file. You can always contact Customer Service if you need further assistance with your files.
No. We do not change text or art. We only fix print-related technical issues found in your file.
You can Upload your Artwork Later from My Accounts > My Orders